Your privacy matters to us. This policy explains what information A1 Decorators & Events may receive when you contact us, request a quote or book an event decoration service.
Information we may receive
- Contact details: your name, phone number, email address and preferred contact method.
- Event details: occasion, venue or delivery address, event date, timing, theme and decoration preferences.
- Booking information: agreed services, quote details, payment confirmation and communication history.
- Website data: basic technical or analytics information used to improve the website and its security.
How we use information
- To respond to enquiries and prepare suitable decoration quotes.
- To coordinate venue access, setup timing, materials and team availability.
- To confirm bookings and provide updates about your event.
- To improve our services, website and customer communication.
Sharing information
We do not sell your personal information. We may share necessary details with decorators, delivery partners, venues, payment providers or communication services only when required to plan or fulfil your booking, or when required by law.
Payments and security
Where payment services are used, payment details are handled by the relevant payment provider. We do not ask you to send full card passwords, PINs or one-time passwords through WhatsApp or email. We use reasonable measures to protect the information we handle.
Your choices
You may ask us to correct or delete personal information we hold about you, subject to records we are required to retain for legal or business purposes. You may also ask us not to send promotional messages.
Contact
For privacy questions or requests, contact A1 Decorators & Events at +91 95353 70484 or through WhatsApp.